First steps with Kalytera Cloud
Sign in to your private portal, find your way around Monitor, Investigate, Alarms, Sites, Cameras, Insights, and Settings, and check that your cameras are online.
Contents
Kalytera Cloud is a private portal in your browser for live video, recordings, and alarms from your cameras. Kalytera runs the servers. Kalytera creates each customer's portal together with its first administrator, and a new portal starts with one Site named after the customer.
Sign in
- Open the portal address Kalytera gave you.
- Enter your Email and Password, and select Sign in.
The sign-in page has no forgotten-password link. If you lose your password, ask an administrator of your portal to send you a reset link. To leave, select Sign out.
Find your way around
The rail on the left holds the main areas. Each person sees only the areas their role and your package allow.
| Area | What it is for |
|---|---|
| Monitor | Live camera grids, saved views, and the open alarms pane. See Live view and playback. |
| Investigate | Recorded video, Exports, Evidence holds, and Reports, each shown only to people allowed to use it. |
| Alarms | Alarms and incidents to acknowledge and resolve. See Alarms and incidents. |
| Sites | Your physical locations and their setup. See Sites. |
| Cameras | Adding and configuring cameras. See Connect cameras. |
| Insights | Current service status, storage allowance, and recent activity. |
| Settings | Portal-wide settings such as Retention, Video evidence, Alarms, and Audit history. |
On a phone, the bar at the bottom shows Monitor, Investigate, Alarms, and More, which holds the other areas.
Check that cameras are online
The top bar shows Cameras online. Open it for Camera & storage: how many cameras are offline, disabled, or in error, and whether recording is up to date.
For one camera, open Cameras and select it in the list. Its Overview shows its status, such as Online, Streaming, Offline, or Disabled.
What your package includes
Kalytera Video comes in three packages:
- Live (free): one Site, up to eight cameras, a single-camera grid, and one live session shared by everyone in your portal, with camera offline and back-online alarms. It has no recording, analytics, or stored evidence.
- Verify: adds video evidence on alarms, incident portals, and sending alarms to a monitoring station.
- Verify + VMS: adds cloud recording, timeline playback, retention, and export.
The paid packages can add analytics, image checks, and Bridge Agents. Kalytera Monitoring is a separate configuration for alarm receiving operators. Pages and sections that your package does not include are hidden.
Language
The portal is available in English and in Spanish. Until you choose, your browser's language decides. To change it, use the language button at the bottom of the rail.
Set up your portal
This order works well for a new portal:
- Create a Site for each physical location: Sites.
- Connect the cameras: Connect cameras.
- Set recording and retention: Recording, retention, and evidence.
- Add analytics rules and image checks where your package includes them: Analytics rules and Image checks.
- Decide how alarms are handled: Alarms and incidents.
Get help
An administrator of your portal manages people, roles, and password resets under Settings > People & access. For anything else, contact us through Support.